Privacy Policy

Purpose of the Privacy Policy. The purpose of our Privacy Policy is to clearly inform you about how Greenluck Casino collects, uses, stores, and protects your personal information. By using our platform, you agree to abide by this policy.

Scope of Application. This Privacy Policy applies to all users who register an account with us or use any of our services. When you use our site and services, you are agreeing to the practices described in this policy.

Consent Clause. By using our site and services, you consent to the collection, storage, and processing of your personal information as described in this Privacy Policy.

Data We Collect. We collect different types of data from our users. These include:

• Personal Information: name, email, date of birth, address, etc.
• Account Info: username, password, payment details
• Technical Data: device info, IP address, browser type, cookies
• Usage Data: site activity, login logs, game interactions

How We Use Your Data. We use your data in several ways:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking. Greenluck Casino uses cookies to improve your user experience. There are different types of cookies:

• Essential cookies: required for our platform to function
• Analytics cookies: help us understand how users interact with the site
• Marketing cookies: used to personalize ads and offers

You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect the functionality of our platform.

Legal Basis for Processing. We process your data based on several legal grounds:

• Contractual necessity: necessary for providing our services to you
• Legal obligations: required by law and regulatory bodies
• Legitimate interests: improving the user experience, marketing
• User consent: when you provide explicit permission for specific activities

Data Sharing and Disclosure. We may share your data with third-party providers such as payment processors, gaming companies. We do not sell personal data but may disclose it where legally required. This includes situations like court orders or government requests.

Data Storage and Retention. We keep your personal data for a certain period:

• Account information: kept until account closure
• Transaction history: retained for financial purposes
• Login logs: stored for security and monitoring purposes

Your data is securely stored using encryption, access controls, authentication processes, and regular monitoring.

Security Measures. We take several measures to protect your data:

• SSL encryption: protects data in transit
• Access controls: restricts access to authorized personnel
• Authentication processes: verifies user identity
• Monitoring for unauthorized access: detects and responds to potential security threats

Your Rights. As a user, you have several rights:

• Access your data: request access to the personal information we hold about you
• Update or delete your data: modify or remove your information from our records
• Withdraw consent or object to processing: stop us using your data for specific purposes

To exercise these rights, please contact our support team at support@ert.

International Data Transfers. We may transfer personal data outside the user's country or EEA:

• We comply with international data protection laws and regulations
• Standard Contractual Clauses: we use standardized contracts to protect your data in these transfers

Third-Party Services. When using our platform, you may interact with external links or services. These have their own privacy policies, which are not under our control.

Policy Updates. Our Privacy Policy may be updated:

• We will notify users of significant changes through email notifications
• Continued use of the site and services implies acceptance of new policy terms